Account & BillingAccount Settings

Account Settings ⚙️

Manage your profile, preferences, and account security.

Profile Information 👤

Update Your Name

  1. Go to Account Dashboard

  2. Edit Profile

    • Find “Profile” or “Account Settings”
    • Click “Edit” on name field
    • Update first/last name
    • Click “Save”

Change Email Address

  1. Access Email Settings

    • Go to Account → Settings
    • Find “Email” section

  2. Update Email

    • Enter new email address
    • Confirm new email
    • Verify email (check inbox)
    • Save changes

Note: Email is used for login and notifications.

Password Management 🔒

Change Password

  1. Go to Security Settings

    • Account → Settings → Security
    • Or Account → Change Password

  2. Update Password

    • Enter current password
    • Enter new password (min 8 characters)
    • Confirm new password
    • Click “Save” or “Update”

Password Requirements

  • Minimum 8 characters
  • Mix of letters and numbers recommended
  • Use unique password
  • Don’t reuse passwords

Forgot Password

  1. On Login Page

    • Click “Forgot Password”
    • Enter your email
    • Check email for reset link

  2. Reset Password

    • Click link in email
    • Enter new password
    • Confirm and save
    • Log in with new password

Notification Preferences 📧

Email Notifications

Manage Email Settings:

  • Go to Account → Settings → Notifications
  • Toggle email preferences:
    • ✅ Order updates
    • ✅ Subscription reminders
    • ✅ Feature announcements
    • ✅ Marketing emails (optional)

In-App Notifications

Extension Notifications:

  • Trial expiration reminders
  • Subscription status updates
  • Feature announcements
  • Can’t be disabled (important info only)

Privacy Settings 🔐

Data Management

Your Data:

  • Order information
  • SKU patterns
  • Account details
  • Usage statistics

Data Access:

  • View your data in account
  • Export data (if available)
  • Delete account (contact support)

Cookie Preferences

Website Cookies:

  • Essential cookies (required)
  • Analytics cookies (optional)
  • Manage in cookie banner
  • Or browser settings

Account Security 🔒

Password Security

Best Practices:

  • Use a strong, unique password
  • Don’t share your password
  • Change password regularly
  • Use different password than other accounts

Session Management

Active Sessions:

  • Your login sessions are secure
  • Log out from all devices if needed
  • Contact support for security concerns

Account Deletion 🗑️

Delete Account

Important: This permanently deletes your account and data.

  1. Contact Support

  2. What Gets Deleted

    • Account information
    • Order data
    • SKU patterns
    • All associated data

  3. What’s Preserved

    • Billing records (legal requirement)
    • Anonymized analytics

Export Your Data 📥

Request Data Export

  1. Contact Support

  2. Receive Data

    • Data provided in common format
    • Usually JSON or CSV
    • Includes all your information

Troubleshooting 🔧

Can’t Update Profile

Try These:

  • Refresh the page
  • Clear browser cache
  • Check internet connection
  • Try different browser

Email Not Updating

Possible Causes:

  • Email already in use
  • Verification email not sent
  • Check spam folder
  • Contact support

Password Issues

If Password Not Working:

  • Use “Forgot Password”
  • Check caps lock
  • Clear browser cache
  • Contact support

Best Practices 💡

  1. Keep Email Updated

    • Important for notifications
    • Password resets
    • Account security

  2. Strong Password

    • Use unique password
    • Mix of characters
    • Don’t share password

  3. Regular Updates

    • Review settings periodically
    • Update preferences
    • Check security settings

Next Steps 🎯

Questions? Contact Support 💬

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